RÜCKERSTATTUNGSRICHTLINIE
We want you to love your purchase! If you're not completely satisfied, we offer a hassle-free return and refund policy.
Eligibility for Returns:
-
Items must be unused, in original packaging, and returned within 14 days of delivery.
-
Items such as undergarments, swimwear, and final sale products are non-returnable.
-
Customers are responsible for return shipping fees unless the item is defective or incorrect.
Refund Process:
-
Contact our support team at [email/contact] with your order details.
-
Ship the item back to our return address.
-
Once received and inspected, refunds will be issued within 7 business days to your original payment method.
Exchanges:
We offer exchanges for sizing issues or defective items. Simply reach out, and we’ll assist you with the process.